Gift Voucher FAQs
Where can the APT gift voucher be used?
- The APT gift voucher can only be redeemed online at aptoffroad.com.au.
- It cannot be used with stockists of APT products.
- Gift vouchers can be used online at any time or phone orders by prior arrangement.
- If you call to make a phone order while we are in the workshop we will need to call you back when we are in the office.
Can the APT gift voucher be used with items on sale?
Do I have to spend the entire amount of the gift card in a single purchase?
Yes. Gift vouchers are not partially redeemable.
Can these gift cards be reloaded with value?
No, these gift vouchers cannot be re-loaded.
Does a gift card expire?
Yes, an APT gift card will expire 12 months after the purchase of the card.
Do I receive change on a gift card transaction?
No. The gift card can be used once and must be used in a single purchase. It is not redeemable for cash in anyway.
What happens if I lose my gift voucher?
Lost or stolen gift vouchers can only be replaced if the voucher has not been used and you can provide the voucher number and a valid purchase receipt. You must contact APT on 3162 0690 to make this request.
Are there Terms and Conditions that apply to the APT gift card?
Yes. You can view the full Terms and Conditions below.
Buying the gift voucher
- Add to cart
- Proceed to checkout
- Within three days we will email you the gift voucher.
Using the gift voucher
- Celebrate! Finally someone is giving you something that you REALLY want.
- Go shopping on our website: aptoffroad.com.au and buy some awesome kit for your truck.
- Add all of your goodies to cart Proceed to checkout Add your voucher number at the point of purchase
- Pay the balance of the purchase
- Once you receive your kit for your truck, go have one cracking adventure!
Terms and Conditions for Gift Vouchers
- These conditions apply to use of the APT gift voucher, issued by Morowood PTY Ltd (we, us, our).
- If you let another person use your gift voucher, you must tell them that they will be bound by these terms and conditions.
- The gift voucher may be used to purchase goods at aptoffroad.com.au, provided that the gift voucher has enough value to make the purchase.
- Gift vouchers can take upto 3 days to be emailed and cannot be redeemed for cash, used more than once, returned for a refund, have their balances consolidated to a new gift voucher, or be replaced after expiry and are not legal tender.
- Keep your gift voucher secure - anyone holding the gift voucher or gift voucher number can use its value to make purchases.
- If your gift card is lost or stolen, or you suspect an unauthorised transaction, immediately report this by calling 07 3162 0690.We may be able to stop the gift voucher being used, but require the voucher number, original balance, name of person who made the purchase and expiry date. We may replace lost or stolen gift voucher. Any replacement gift voucher will have the same unused value (at the time of replacement) and original expiry date. Call 07 3162 0690 if you need to do this.
- You must have the reference number which is located on the front of the gift voucher so we recommend that you make a record of the reference number and keep it separate from your gift voucher. We may subject the gift voucher to verification and security checks at our absolute discretion.
- If you have a query or complaint about the gift voucher, please call 07 3162 0690. Except for rights which cannot be excluded, any conditions or warranties implied or imposed by legislation or otherwise are excluded from these conditions of use.
- If you think there has been a mistaken transaction on your gift voucher contact us 07 3162 0690.
- We may cancel any gift voucher, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher unless we reasonably suspect fraud in relation to a gift voucher.
- The gift voucher remains our property.
- We can vary or replace these conditions of use from time to time by publishing a notice on our website.
- Expiry date: the gift card will expire one year after the date of issue. Check the expiry date on your gift voucher as soon as you receive it. After the gift card has expired, it is no longer valid and the gift voucher will not work.
- Unused value will not be refunded and will become our property.